Delivery within 3 working days
The GLS courier gives Monday to Friday. Delivery is not scheduled for Saturdays, Sundays and holidays.
We offer free standard shipping throughout Italy.
Shipments are not carried out towards postal boxes, stopped, APO, FPO, logistics service providers.
Shipments to Italy can be carried out by GLS courier.
All deliveries made by gensami are insured against theft and accident damage. The delivery has been withdrawn and confirmed by signature, the insurance coverage is extinguished.
Orders are processed and shipped during our working hours: Monday - Friday from 8:00 to 19:00 (except for holidays)
The goods will be ready for shipping within one day of payment.
As soon as your order sent, you will receive an e-mail that reports the identification number useful for the traceability of GLS. By clicking below you can check the shipment status one or two hours after receiving the e-mail.
Shipping with GLS:
Within the Gensami project, sustainability occupies a very important place.
We mean sustainability both in its purely ecological dimension, and in that linked to individual and collective well -being. For this reason we ask ourselves and our partners, integrity and high ecological and equipped standards.
In addition, by widening the gaze, we reject Fast - Fashion programs which, by their nature, feed a mentality contrary to the values in which we believe, that is, that what beautiful, is also useful and has a symbolic value, as well as material.
We are aware of the importance of returning to the ecosystem what we receive, so that all children in the world can continue to enjoy the fruits of nature and the ecosystem.
We have chosen to produce small lots, to minimize the environmental impact. We only use natural fibers that come from farms with proven standards regarding the protection of animal welfare.
The technology we use allows you to give up the use of chemicals.
We only use FSC and GRS certified packaging.
Each article is sent to an elegant gift box signed by Gens.
Customers can use their gift vouchers to make purchases from your shop both online and in person in one of the stores.
Customers can redeem and use their gift vouchers both inside the online store www.gensami.it is in person in one of the points of sale.
During a purchase, a customer can redeem the value of a gift voucher by inserting the unique code to check-out. This code does not take into account the difference between capital and tiny. Gift vouchers have a balance that can be spent for more than one order. The sales of gift vouchers apply to the total value of an order, which can include taxes and shipping.
If the balance available on the gift voucher is lower than the total of the order, before the order of the order to the Customer, it is asked to choose a second method of payment for the difference.
The Gift Card is valid for 12 months from the date of purchase and can be used in several tranches until the credit is exhausted.
How to use a gift card?
• Once the items are placed in the cart, you can use your gift card or your credit.
• On the Gift Card or in the Gift Card email there is a multi -digit code.
• Enter the code in the "Gift Card / Credit / Promotional Code" field on the checkout page.
• In the "active promotions" field you can check your code and view the final amount after entering the code itself.
• Now you can proceed with the checkout. On the last page you have the opportunity to view a summary of the order and the final amount before confirming the purchase.